FAQs

Razorback Cameras are manufactured in China, but we’ve handpicked our supplier based on strict quality standards that meet the needs of New Zealand plumbers and drain specialists. Each camera is designed with the durability and features required for the unique conditions found across New Zealand.

Yes! Razorback Cameras come equipped with a 512Hz sonde, compatible with many locators, including popular brands like the Scout. Ensure your locator can detect the 512Hz frequency, and you’ll be good to go. If you’re unsure, check with our support team for compatibility guidance.

Razorback Cameras offer exceptional value and are built to tackle New Zealand’s toughest jobs. Key benefits include:

• User-Friendly: Intuitive controls designed for fast learning.
• Cost-Effective: Affordable pricing without sacrificing quality.
• Readily Available Spare Parts: Get parts quickly, minimizing downtime.
• Upgradeable: Interchangeable parts allow for future upgrades.
• 12-Month Warranty: Full peace of mind with local support.
• Locally Supported: We have a New Zealand-based distributor for sales, service, and repairs.
• Built Tough: Rugged, durable design that can withstand New Zealand’s varying weather and environmental conditions.
• Superior Image Quality: Crystal-clear footage to ensure accurate inspections.
• Self-Leveling Heads: Ensures footage remains upright, saving you time.
• Inbuilt Sonde: Integrated 512Hz sonde for easy location of the camera head.
• Compact: Ideal for easy transport and storage.

Our range of Razorback Cameras can inspect pipes ranging from 40mm to 250mm in diameter. Whether you’re working with small residential pipes or large commercial drainage systems, we’ve got a camera that suits your needs.

Apprentices tend to put tools to the test, but Razorback Cameras are built to be robust and durable. While it’s always possible for tools to get damaged, Razorback Cameras are specifically engineered to stand up to tough use and are less prone to breakage compared to other brands.

Yes, Razorback Cameras are designed to operate in wet and submerged environments. However, while the camera heads and cables are waterproof, the control box should be kept dry at all times. Make sure to protect it from water exposure.

The maximum reach of your drain camera will depend on the model you choose. We offer cameras with cable lengths ranging from 10 meters up to 50 meters, providing you with flexibility depending on your project’s requirements.

Razorback Cameras are built to be tough and reliable, but like any high-tech equipment, they do require proper care. Common issues, if any, could arise from:

• Cable Wear: After extensive use, the cable may experience wear and tear.
• Moisture Exposure: Ensure the control box remains dry.
• Lens Damage: Avoid scraping the camera head against hard surfaces.

Absolutely! Regular maintenance is key to prolonging the life of your camera:

• Clean the Cable: Wipe the cable down with a clean rag after every use.
• Control Box Care: Keep moisture away from the control box and other electronic parts.
• Camera Head Protection: Avoid hard knocks to the camera head lens.
• Cable Roller Maintenance: Apply WD-40 to the cable roller to ensure smooth operation.
• Screen & Keyboard: Clean these components occasionally to keep them in good working condition.

Advances in technology have significantly reduced the costs of drain cameras over the years. Razorback Cameras are positioned in the mid-range price category, offering premium features and robust construction without the premium price tag. Beware of cheaper, low-quality alternatives that may appear similar but lack durability and performance.

While basic models are designed to be user-friendly and can be operated with minimal training, more complex models or those used for specialized applications may require training. We provide detailed guides and support to ensure you get the most out of your camera.

Razorback Cameras come in various sizes to suit different pipe diameters, from 40mm to 250mm. It’s crucial to select the appropriate camera size based on the pipes you need to inspect.

Yes, Razorback Cameras offer video recording options for both USB and SD card storage. This allows you to capture and review footage for future reference or to share with clients and colleagues.

Yes, Razorback Cameras support recording of both audio and video. You can also annotate footage with text for better documentation during inspections.